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Help Topics
Bluetooth / Dongle connection issues
10 ArticlesAn exhaustive list of possible connection problems with the ELM327 adapter. Attention! This list only refers to the connection to the ELM327 device itself and does not cover connection problems with the vehicle ECU.
- You have selected the wrong device in the program settings.
- You have multiple adapters with the same name and selected the wrong adapter.
- You have selected the wrong connection type.
- Another program is occupying the communication channel with the adapter.
- The adapter fell asleep / hung / turned off.
- Freezing or glitches of the Bluetooth stack (drivers) on your phone/tablet.
Account Settings
22 ArticlesArticles on managing your account including changing your email or password and deleting your account.
- How to Create an Account
- Export and Back Up Account Data
- Change Your Account Email Address
- How Do I Change My Email Notification Settings or Unsubscribe?
- Best Practices for Account Security
- Close an Account
Getting Started
30 ArticlesArticles to get you up and running, quick and easy.
- Edit Your Account Privacy
- How to Add Tags to Your Articles
- Setting up Categories in Your Knowledge Base
- What Web Browsers Are Compatible?
- A Quick Look at the Dashboard
- How Can I Edit My Already Existing Page?
Billing & Payments
22 ArticlesInformation about how we charge you for our services.
- How Our Pricing Plans Work
- What If I Go over My Plan’s Limits?
- What Happens If the Price Increases?
- What Is the Difference Between Annual and Monthly Pricing?
- What Payment Types Are Supported?
- What Is Our Refund Policy?
Copyright & Legal
10 ArticlesImportant information about how we handle your privacy and data.
- Who Owns the Copyright on Uploaded Text & Images?
- Our Privacy Policy
- Third Party Analytics
- Where Are Your Offices Located?
- DMCA Notice Procedure
- Who Owns the Copyright on Uploaded Text & Images?
Mobile App
10 ArticlesDocumentation and troubleshooting our mobile app.
- Troubleshooting App Connection Issues
- Our Apps for Computers, Phones & Tablets
- How to Install Our iOS App
- How to Install Our App for Windows Phone (Beta)
- How to Install Our Android App
- Our Apps for Computers, Phones & Tablets
Developers
26 ArticlesDeveloper documentation and integration features.
- What Are the API Limits?
- Why Was My Developer Application Rejected?
- How Do I Get an API Key?
- How to Write Extensions with Our API
- Integrations and Apps Built by the Community
- SDKs & Client Libraries
